Volume IV, Number 3 ~ Online
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Feeling Good: the Importance of Emotionally Intelligent Teams | Trust, Identity and Efficacy
Feeling good and the bottom line | Building self-managing teams
Building self-managing teams | Four Clusters of Emotional Competency


hen Daniel Goleman wrote his landmark books on emotional intelligence in the 90’s (Emotional Intelligence, 1995, Working with Emotional Intelligence, 1998), managers in organizations everywhere nodded heads in agreement. Finally, what they knew to be true about dealing with people had a name and was clearly articulated.
For the past decade, important research has been done in organizations to show that feelings and emotions have a direct impact on effectiveness, efficiency and ultimately the bottom line.

Most importantly, this concept has great potential for creating positive change. Instead of feeling stuck, people can now take steps to enhance their emotional intelligence and increase their effectiveness in both their work and personal lives. Currently, the concept is often applied to teams. Looking at the emotional intelligence of teams is important because most of the work in organizations today is done by teams. Leaders have a pressing need today to make teams work together better.

Modern businesses thrive when using teams to organize the work. Teams have more talent and experience, more diversity of resources, and greater operating flexibility than individual performers. Research in the last decade has proven the superiority of group decision-making over that of even the brightest individual in the group. But the exception to this rule is when the group lacks harmony or the ability to cooperate. Then decision-making quality and speed suffer.

Liz Peterson
Executive / Business Coach
Business Training and Consulting, Inc.
lizpeterson@train4success.com
www.train4success.com
1-800-925-9794

With a background in psychology and an executive MBA, Ms. Peterson has the expertise to guide business leaders who are dealing with the complexity of change in the business environment. Liz works with clients to help them develop clarity of vision and purpose in their business ventures. Utilizing the cost-effective strategies of coaching, clients become aware of their strengths and are able to use these strengths to increase energy and wellbeing. Assumptions, blocking development, are surfaced and changed to positive action steps.

An entrepreneurial client writes: "Throughout the coaching process Liz was very supportive of my ideas. She helped me clarify my goals, she patiently encouraged my exploration of many different avenues.... I feel much more prepared to head into my future."

Liz is a member of the International Coach Federation, and a licensed RN.
Feeling Good: The Importance of
Emotionally Intelligent Teams, Vol IV#3
Copyright © 2002 Simmonds Publications
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